Resources for Trust-Centered Leadership®
Quotations on Trust
This page is provides a collection of quotations related to the important role that trust plays in organizations, working relationships, and society. The quotations are arranged alphabetically by source under several broad headings. If you have a favorite quote on trust that you would suggest for inclusion, email the quote to us, citing the source and/or the person to whom the quote is attributed.
He who does not trust enough, will not be trusted.
When a gifted team dedicates itself to unselfish trust and combines instinct with boldness and effort, it is ready to climb.
It’s a vice to trust everyone, and equally a vice to trust no one.
Put more trust in nobility of character than in an oath.
It takes 20 year to build a reputation and five minutes to ruin it.
If we can by any method establish a relation of mutual trust between the laborer and the employer, we shall lay the foundation stone of a structure that will endure for all time.
Trust is what drives profit margin and share price. It is what consumers are looking for and what they share with one another.
I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.
James Cash Penney
Surround yourself with people of integrity, and get out of their way. In my adult years as a manager, Bob Galvin, the former CEO of Motorola, was my most influential leader. He told me, ‘A good leader knows he is doing a good job when he knows with certainty that he can say yes to anything his staff asks and feel totally confident that they will do the right thing.’ If you surround yourself with the right people who have integrity, and they all understand well the goals and objectives of the organization, then the best thing to do as a leader is to get out of their way. I use this advice quite a bit at work. The right people will feel far more pressure to perform well when they are trusted.”
If you don't have trust inside your company, then you can't transfer it to your customers.
Roger Staubach, Real Estate Entrepreneur and Hall of Fame Quarterback
The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.
Thomas J. Watson
Do not trust the cheering, for those persons would shout as much if you or I were going to be hanged.
I can better trust those who helped to relieve the gloom of my dark hours than those who are so ready to enjoy with me the sunshine of my prosperity.
Ulysses F. Grant
Trust cannot be commanded; and yet it is also correct that the only one who earns trust is the one who is prepared to grant trust.
We are not afraid to entrust the American people with unpleasant facts, foreign ideas, alien philosophies, and competitive values. For a nation that is afraid to let its people judge the truth and falsehood in an open market is a nation that is afraid of its people.
John F. Kennedy
I cannot trust a man to control others who cannot control himself.
Robert E. Lee
The people when rightly and fully trusted will return the trust.
Trust is a great force multiplier.
The chief lesson I have learned in a long life is that the only way to make a man trustworthy is to trust him; and the surest way to make him untrustworthy is to distrust him and show your distrust.
Henry L. Stimson
Trust is the lubrication that makes it possible for organizations to work.
The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit. This is what creates trust, what enables you to get the task done.
Men of genius are admired, men of wealth are envied, men of power are feared, but only men of character are trusted.
Trust means "I know that you will not—deliberately or accidentally, consciously or unconsciously—take unfair advantage of me." It means "I can put my situation at the moment, my status and self-esteem in the group, our relationship, my job, my career, even my life in your hands with complete confidence."
Leadership requires five ingredients – brains, energy, determination, trust and ethics. The key challenges today are in terms of the last two – trust and ethics.
The most powerful features of an organizational culture are trust and respect. With them, almost any problem can be resolved, or at least people learn valable lessons from difficult experiences, and in the process even learn to trust each other more. But without trust and respect, even the smallest molehill morphs into an Everest.
The glue that holds all relationships together - including the relationship between; the leader and the led is trust, and trust is based on integrity.
Trust everyone, but cut the cards.
Finley Peter Dunne
You can't trust water: Even a straight stick turns crooked in it.
W. C. Fields
I asked a ref if he could give me a technical foul for thinking bad things about him. He said, of course not. I said, well, I think you stink. And he gave me a technical. You can't trust em.
One should never trust a woman who tells her real age. If she tells that, she'll tell anything.
I've learned that it takes years to build up trust, and it only takes suspicion, not proof, to destroy it.
Anonymous Internet Post
When mistrust comes in, love goes out.